Privacy policy
Last Updated: 22 January 2025
At MandyMoo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in other ways.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
1. Information We Collect
We collect two types of information:
Personal Information:
When you make a purchase, sign up for updates, or contact us, you may provide us with personal details, such as:
- Name
- Email address
- Mailing address (for delivery purposes)
- Phone number (if necessary)
- Payment information (through secure payment processors)
Non-Personal Information:
We may automatically collect certain information when you visit our website, including:
- Browser type and version
- IP address
- Referring URL
- Pages visited and time spent on the website
- Device type (desktop, mobile, etc.)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders, updates, and promotions
- Improve our website and customer experience
- Send you marketing communications (with your consent)
- Prevent fraudulent activities and ensure the security of our website
- Respond to inquiries and provide customer support
3. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Payment processing is handled by trusted third-party services (such as PayPal or Stripe) and follows their security protocols.
4. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as:
- Payment processors
- Shipping and delivery services
- Email marketing platforms
These third parties will only have access to your information as necessary to perform their functions and are obligated to protect your data.
We may also disclose your information if required by law or in response to legal requests, such as a subpoena or court order.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. Cookies are small files that are placed on your device and help us remember preferences, understand website usage, and improve our services.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
- Access to your personal data
- Correction or deletion of your personal data
- Opting out of marketing communications
To exercise any of these rights, please contact us at mandymoo.official@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Email: mandymoo.official@gmail.com